How can an organization scale an offering that is fundamentally broken? |
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| Digital, Growth, Information Services, M&A, Organization, Product Development | |
We worked with a leading legal information services firm to recalibrate and scale an ancillary revenue stream.
The internal assumption at the time was that the offering was robust and that an acquisition would quickly allow the firm to scale. Following a gap analysis of the organization’s people, processes and technology, we identified fundamental flaws in the existing service. We took a step back, rebuilding a product roadmap and introducing a strategic partner that resulted in $20 million in revenue in the first two years.
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